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Comment: created document

How to Edit Side Panel entries.

  1. Login to Portal Plus (Details in Password State)
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  2. Locate and select customer required.
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  3. Go to User / Devices > Devices
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  4. Locate device requiring Side panel update.
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  5.  Select ID number on the left and Scroll Down and select Configure Presence Indication
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  6.  Make changes were required.
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  7.  Save Changes at bottom of page.
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  8.  Once completed handset will need to be power cycled or rebooted.
    Either by removing power to the device or logging ticket to bigair to complete remotely.