How to Edit Side Panel entries.

1. Login to Portal Plus (Details in Password State)
    
    
2. Locate and select customer required.
    
    
3. Go to User / Devices > Devices
    
   
   
4. Locate device requiring Side panel update.
   
   
   
5.  Select ID number on the left and Scroll Down and select Configure Presence Indication
   
   
   
6.  Make changes were required.
   
   
   
7.  Save Changes at bottom of page.
   
   
   
8.  Once completed handset will need to be power cycled or rebooted.
   Either by removing power to the device or logging ticket to bigair to complete remotely.